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CUSTOMER SERVICE - A Reputable Company - Ads Media & Communication

Date Posted: Feb 14, 2023
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Job Detail

  • Location:
    Kumasi, Ashanti, Ghana
  • Company:
    A Reputable Company - Ads Media & Communication
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
    Experienced Professional
  • Positions:
    4
  • Experience:
    3 Year
  • Gender:
    No Preference
  • Degree:
    Degree
  • Apply Before:
    May 28, 2025
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Job Description

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  •  Degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Apply Now

Company Overview

A Reputable Company - Ads Media & Communication
Accra, Greater Accra, Ghana
53 Current Jobs Openings

Advertisement Media & Communication Company Read More

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