Job Detail

IT Assistant Manager - USL Ultimate Supplies Limited

Date Posted: Oct 29, 2021
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Job Detail

  • Location:
    Accra, Greater Accra, Ghana
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
  • Career Level:
    Entry Level
  • Positions:
  • Experience:
    3 Year
  • Gender:
    No Preference
  • Degree:
    Degree
  • Apply Before:
    Nov 30, 2022

Job Description

Job Description/Requirements

Duties & Responsibilities:

  • Installing and configuring a new network
  • Setting up peripherals to complement the computer network
  • Maintaining and repairing networks, peripherals and helping colleagues troubleshoot the problem
  • Helping customers answering to emails and chats regarding technical issues
  • Keeping a detailed record about network configuration, peripheral specification, problems, and solutions
  • Initiating process improvement to answer users demand
  • Supervise and process help desk support requests
  • Update work station for office staff
  • Software and hardware upgrades
  • Provide technical assistance to staff when needed
  • Uphold a strict level of confidentiality
  • Maintain an organized filing system of paper and electronic documents

 

 

Skills and Qualification:

  • Bachelor’s degree in information systems or HND in ICT
  • Must possess a minimum of 3- 5 years of experience in ICT related field
  • Conversant in the following applications; Microsoft suite, Microsoft office, Paper Cut (printing management software), OneDrive, Tally accounting.
  • Strong verbal and oral communication skills
  • Self-motivated, creative and strong analytical skills
  • Attention to detail, prioritization skill, and time management
  • Quick learner with a positive attitude
  • Result-oriented who can tackle tough problems
  • Computer network skills and peripheral skills as well as how to repair them
  • Great technical knowledge about network and PC hardware
  • Hands-on hardware troubleshooting experience
  • Extensive equipment support experience
  • Know how to use standard office equipment such as printers, copiers, scanners, and more
  • Ability to travel and stay outside Accra for 10 days.

 

Salary: Gross consolidated monthly salary- GH¢1,500.00 - GH¢2,000.00

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Company Overview

Accra, Greater Accra, Ghana

Ultimate Supplies Limited deals in sales of printers, lease of printers, and maintenance of printers. We are a trusted local distributor for Ricoh copiers and digital duplicators, HP, Epson, Cisco, Mercury UPS, Microsoft and 3Com. Ultimate Supplies L... Read More

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